Privacy Policy

Last update: March 25, 2026

At Diane Gosselin Design, protecting your personal information is a priority. This privacy policy explains how we collect, use, share and protect your personal data in accordance with applicable laws.

Person Responsible for the Protection of Personal Information

In accordance with Quebec's Act Respecting the Protection of Personal Information in the Private Sector, Diane Gosselin Design and 2e Vie Design have designated a person responsible for the protection of personal information.

For any questions, concerns or requests regarding the protection of your personal information, you may contact:

Diane Gosselin — info@dianegosselindesign.com

This person is also responsible for ensuring the application of this policy and for handling complaints related to the protection of personal information.

Personal Information

Personal information is collected primarily for the purposes of surface pattern design or purchase services offered by Diane Gosselin Design and interior design services offered by 2e Vie Design. At all times, we are committed to protecting the privacy of individuals and the integrity of their personal information.

Collection of Personal Information

We collect personal information through:

contact forms (first name, last name, email, telephone number and message)
cookies (browsing information to improve the user experience and analyze traffic on our website)
newsletters (with your consent, your email may be added to our mailing list to receive updates, new product announcements, special offers and more)
service delivery (first name, last name, email, telephone number, residential address).

This information is collected at all times through lawful and fair means. Information may be collected through third parties only when necessary and as permitted by law.

Sharing of Personal Information

We do not share the personal information we collect for any purpose other than that for which it was originally collected.

We are committed to not disclosing or commercializing your personal information, except where required by law, including but not limited to interrogatories, civil investigation requests or court orders.

We may need to share your information in order to comply with applicable requirements imposed by a government agency or any other regulatory authority, or other forms of legal obligations.

Retention of Personal Information

Diane Gosselin Design and 2e Vie Design retain the personal information collected for as long as is reasonably necessary for the purposes previously specified and as required by law. You may contact Diane Gosselin by email at any time to request the complete deletion of your personal information.

Your Rights

In accordance with Quebec's Act to Modernize Legislative Provisions as Regards the Protection of Personal Information (commonly known as "Law 25"), you have the following rights regarding your personal information: the right to access and rectification, the right to deletion, the right to portability in a structured and commonly used format, the right to de-indexation and cessation of dissemination, the right to withdraw your consent at any time, and the right to be informed of any decision based exclusively on automated processing and to request a review thereof.

To exercise any of these rights, please contact our person responsible for the protection of personal information at info@dianegosselindesign.com.

We are committed to responding within 30 days.

Privacy Incidents

Diane Gosselin Design and 2e Vie Design maintain a registry of privacy incidents. In the event of an incident involving your personal information that presents a risk of serious harm, we are committed to: taking reasonable measures to reduce the risk of harm and prevent the recurrence of similar incidents, notifying the Commission d'accès à l'information du Québec (CAI) as soon as possible, and informing you of the incident if it presents a risk of serious harm to you.

Browsing Data and Analytics Technology

"Browsing data" refers to all information collected, in whole or in part, by Diane Gosselin Design and 2e Vie Design, as well as by certain software, technological tools and partners, for commercial or non-commercial purposes (including our advertising partners, content creation partners, and service, solution and technology platform providers).

This data is considered "non-sensitive" because it is in an impersonal form. All of our business partners, without exception, are required by law to adhere to all recognized principles regarding the protection of privacy. Our servers may collect the IP address of your device (computer, mobile phone, tablet) as well as the name of your internet service provider.

By continuing to use our website, social media or specialized applications, you consent to the use we make of the browsing data collected. If you choose to block the use of certain cookies, you may not be able to access all of our content.

We collect certain information through log files as well as through files known as "cookies." These trackers are a form of information recorded by an HTTP server directly onto your device's hard drive in order to identify you online.

The cookies used by Diane Gosselin Design and 2e Vie Design do not contain personal information, but simply a unique number that allows us to identify you and offer you content that may be of interest to you, all with the aim of optimizing your experience.

You may always refuse cookies. A window will automatically open upon your arrival on the website, allowing you to accept or refuse them.

Social Media Trackers

This website may include features from third-party websites, including social media. These features may be accompanied by scripts or other elements that can read your device or place trackers from these social networks on it.

These trackers are primarily intended to personalize the advertising content to which you are exposed. We do not have access to or control over these trackers, their use, or the data collected; we act solely as the operator of our website.

Google Analytics

We use Google Analytics to collect information about the browsing activities of our users, including but not limited to the source, time spent on our website, and pages viewed, in order to improve the experience we offer.

Google Ads

We may use Google Ads for online advertising placement, allowing us to display ads on third-party websites targeting users who have previously visited our website. This tool, or similar tools, displays advertising content to users based on the pages and content viewed on our website.

You may always disable Google AdWords Remarketing if you prefer not to participate. Simply consult your browser's online help pages.

Privacy Policies of Third-Party Websites

It is strongly recommended that you consult the privacy policies of the various websites that may collect your browsing data:

Facebook (facebook.com/policy.php)
Instagram (facebook.com/help/instagram/155833707900388),
YouTube (youtube.com/intl/en-CA/about/policies)
Google Tools (policies.google.com/privacy?hl=en-CA)
Pinterest (policy.pinterest.com/en/privacy-policy)

Intellectual Property

All content on the website dianegosselindesign.com remains at all times the exclusive property of Diane Gosselin Design and 2e Vie Design, its partners and its clients, and is protected by the Copyright Act. This includes, but is not limited to, logos, text, graphics, photos, images, videos, ideas and other "elements."

The republication or use of our content on another website without our written consent is prohibited and all rights are reserved. For any requests, please send an email to info@dianegosselindesign.com.